Visitor Information Specialist

Summary

The Visitor Information Specialist is currently a part-time position and one that supports the Executive Director in the strategic and tactical operation of the Statesville Convention and Visitors Bureau.  Duties will primarily include visitor support from daily visits to the Visitors Center, responding to requests for information from email or website inquiries, administrative duties and other duties as may be required in support of the Executive Director.

Responsibilities

·         Staffing of the Information Center from 9:00 am to 5:00 pm, four days a week.

·         Providing guidance and information for visitors to the Visitors Center

·         Answering telephones and email requests for information

·         Keeping current on events, activities and tourism assets in the Greater Statesville area

·         Keep the Statesville Convention & Visitors Bureau website updated

·         Update the NC Tourism site with events and other tourism assets

·         Keep the information racks supplied with information, brochures, etc. as necessary

·         Attend Board, committee meetings or other meetings as requested in order to record minutes

·         Other duties and responsibilities as needed in support of the Executive Director

Qualifications

·         Warm, engaging and pleasant personality

·         Professional appearance

·         Strong customer service skills with a particular focus on delighting visitors to Statesville

·         Problem solver

·         Knowledge of Statesville, its surrounding communities and the various hotels, attractions and events in the community

·         Knowledge of computers and Microsoft Office applications, in particular

·         Organization and administrative skills including setting priorities and meeting deadlines

·         Flexibility and willingness to do what is necessary to make the Statesville Convention and Visitors Bureau successful

Compensation

This position is for 32 hours a week at $10.50 per hour

MERIT PRINCIPLE

Deadline:   July 5, 2010

Contact:      Statesville Convention and Visitors Bureau
                     ATTN: Search Committee

                     1551 East Broad Street

                     Statesville, NC  28625

Email resumes to:       info@visitstatesville.com